Cookie policy
This page lists all cookies and comparable technologies used on this website. Necessary cookies are always active. Everything else is used only after your consent, which you can change or withdraw at any time.
Necessary
Required for the website to work: login, shopping cart, language and storing your cookie choice. These cannot be switched off.
Legal basis: § 25 (2) No. 2 TDDDG, Art. 6 (1) (b) and (f) GDPR.
| Service | Provider | Purpose | Cookies / storage | Storage period | Third country |
|---|---|---|---|---|---|
| Shop session | SOLO-Med GmbH, Trier (Shopsystem Odoo) | Keeps you logged in, keeps your shopping cart and protects forms against misuse. | session_id | Up to 7 days after your last visit | No |
| Cookie choice | SOLO-Med GmbH | Stores your cookie choice and a random consent ID so that we do not ask you again on every page and can prove your choice. | website_cookies_bar | 12 months | No |
| Language | SOLO-Med GmbH, Trier (Shopsystem Odoo) | Remembers the language you chose. | frontend_lang | 12 months | No |
Preferences
Remembers settings such as your time zone so that dates and times are shown correctly.
Legal basis: your consent, § 25 (1) TDDDG, Art. 6 (1) (a) GDPR.
| Service | Provider | Purpose | Cookies / storage | Storage period | Third country |
|---|---|---|---|---|---|
| Time zone | SOLO-Med GmbH, Trier (Shopsystem Odoo) | Stores the time zone of your browser so that dates and times are shown in your local time. | tz | Until you close the browser | No |
| Tab coordination | SOLO-Med GmbH, Trier (Shopsystem Odoo) | Coordinates open browser tabs for live updates of the shop (e.g. shopping cart). Only stores whether a tab is active and when it was last used; no personal data. | presence.focus, presence.lastPresence | Local storage of the browser, until you delete your browser data | No |
Statistics
Shows us which pages and products are visited so that we can improve our shop. Our own visitor analysis runs in our shop system and is linked to your customer account when you are logged in. External providers, if any, are named with the individual services.
Legal basis: your consent, § 25 (1) TDDDG, Art. 6 (1) (a) GDPR.
| Service | Provider | Purpose | Cookies / storage | Storage period | Third country |
|---|---|---|---|---|---|
| Visitor analysis (Odoo) | SOLO-Med GmbH, Trier (Shopsystem Odoo) | Records which pages and products you view (including "recently viewed products"), your country and language, linked to a pseudonymous visitor ID. When you are logged in, the data is linked to your customer account. The data stays in our shop system. | seen_product_id_* | Guests: deleted 60 days after the last visit. Customer accounts: until the account is deleted. Withdrawing consent deletes the data collected in this browser; for all data of your account, contact us. Cookie seen_product_id_*: 30 minutes. | No |
| Campaign tracking (Odoo) | SOLO-Med GmbH, Trier (Shopsystem Odoo) | Remembers through which campaign or link (e.g. newsletter) you came to our shop. | odoo_utm_campaign, odoo_utm_source, odoo_utm_medium | 31 days | No |
External media
Loads content from other providers, for example maps or videos. Your IP address is transmitted to the provider.
Legal basis: your consent, § 25 (1) TDDDG, Art. 6 (1) (a) GDPR.
| Service | Provider | Purpose | Cookies / storage | Storage period | Third country |
|---|---|---|---|---|---|
| Map (OpenFreeMap) |
Hyperknot Software Kft. (OpenFreeMap), Petőfi Sándor utca 48., HU-2724 Újlengyel
Privacy policy |
Shows the map in the practice finder. When the map is loaded, your IP address and browser information are transmitted to OpenFreeMap. | – | No cookies. According to OpenFreeMap, IP addresses are not stored by default (only temporarily in the event of security incidents, at most 30 days). Cloudflare, Inc., which delivers the map, processes access data according to its own privacy policy (https://www.cloudflare.com/privacypolicy/). | USA: the map is delivered via the content delivery network of Cloudflare, Inc.; a transfer to the USA cannot be ruled out. Cloudflare is certified under the EU-US Data Privacy Framework (adequacy decision of the EU Commission of 10 July 2023). |
Proof of consent
To be able to prove your consent, we store a random consent ID, the time, the version of this text and your choice. We do not store your IP address or your name. These records are deleted after three years.
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